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Consumer Grievance - CAP

About the Pennsylvania Client Assistance Program


CAP is an advocacy program for people with disabilities administered by the Center for Disability Law & Policy.
CAP helps people who are seeking services from the Office of Vocational Rehabilitation, Blindness and Visual Services, Centers for Independent Living and other programs funded under federal law. CAP help is provided to you at no charge, regardless of income. The Pennsylvania Client Assistance Program is dedicated to ensuring that the rehabilitation system in Pennsylvania is open and responsive to your needs.

You Can Count on the Client Assistance Program

  • To provide you with information and advice about rehabilitation programs.
  • To advise you of your legal rights and responsibilities.
  • To help you resolve problems that may arise while you are seeking services from rehabilitation programs.
  • To help you pursue administrative and legal remedies to protect your rights.
Contact Information

Philadelphia Office:

1617 JFK Boulevard, Suite. 800
Philadelphia, PA. 19103
Voice/TDD: (215) 557-7112
Fax: (215) 557-7602
Toll Free: (888) 745-2357


Harrisburg Office:

2 North Second Street, Suite 100
Harrisburg, PA. 17101

Voice/TDD: (717) 364-1733
Fax: (717) 236-8800

Email Address: info@equalemployment.org
Mission Statement
Liberty Resources, Inc. is the Center for Independent Living for the Philadelphia area, which advocates for and works with Persons with Disabilities to ensure their civil rights and equal access to all aspects of life in our community.